214-826-3470 or 817-334-0228 expert@cnmconnect.org
Ronald McDonald House of Dallas Published: March 12, 2018
Job Type


The Ronald McDonald House of Dallas (RMHD) is seeking a Director of House Operations. The Director of House Operations reports to the COO and is responsible for the daily operations of RMHD to ensure that we deliver excellent customer service to our Guest Families.

Key Responsibilities:

  • Ensures that all services are carried out according to established policies
  • Supervises daytime, evening, night and weekend full time and part time staff
  • Serves in an on-call capacity during evenings, weekends, holiday periods or inclement weather
  • Solve practical and complex issues in a variety of situations
  • Collaboration with other members of the team to maintain facility, assist with program delivery, and help develop new programs
  • Oversees the Guest Facility Manager module of the database
  • Represents RMHD when in contact with hospitals and treatment facilities


  • Bachelor’s degree in Social Work or related field
  • Minimum of three years supervisory experience
  • Excellent written, oral and interpersonal skills
  • Experience with non-profits
  • Strong organizational and time management skills
  • Fluent in Spanish strongly preferred

This position is full time with benefits including health, dental, vision, PTO and 401K

If you would like to apply, please forward your resume, cover letter and salary requirements to  Amy Hatfield, COO at ahatfield@rmhdallas.org

Ronald McDonald House of Dallas mission: Keeping families together, inspiring strength, and giving love and support to families whose children are receiving essential medical care.

For more information on the Ronald McDonald House of Dallas: www.rmhdallas.org

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